Shipping Policy
At REEBL, we strive to deliver your orders quickly and transparently. As a made-to-order brand, each item is crafted just for you. Below are the details you need to know about shipping:
1. PROCESSING & PRODUCTION TIME
- Standard Orders: Processed within 1-3 business days (Monday-Friday, excluding holidays).
- Peak Seasons (November-January): Allow 2-5 business days for production due to high demand.
- Weekend Orders: Placed after 9 AM EST on Friday will begin processing the following Monday.
2. SHIPPING OPTIONS & DELIVERY TIMES
A. Domestic (U.S.):
| Service | Delivery Time | Starting Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | $4.99 |
| Expedited Shipping | 3-5 business days | $8.99 |
| Express Shipping | 1-2 business days | $19.99* |
B. International:
| Service | Delivery Time | Starting Cost |
|---|---|---|
| Standard International | 10-20 business days | $7.99 |
| Priority International | 5-10 business days | $22.50 |
Express orders may require a signature upon delivery.
Notes:
- Delivery times start after production is complete (see Section 1).
- We ship worldwide, including APO/FPO addresses.
3. INTERNATIONAL ORDERS
- Taxes & Duties: You are responsible for any customs fees, taxes, or import duties. These are not included in your order total.
- Tracking:
- Domestic & Priority International: Full tracking provided.
- Standard International: Limited tracking (updates until shipment leaves the U.S.).
4. ORDER TRACKING
- You’ll receive a tracking link via email once your order ships.
- Allow 24-48 hours for tracking to update after shipment.
- For lost packages, contact us at contact@reebl.com within 30 days of delivery for assistance.
5. HOLIDAY DEADLINES
To ensure delivery by December 24:
- Standard U.S. Shipping: Order by December 15.
- Express U.S. Shipping: Order by December 21 at 12 PM EST.
- International Orders: Deadlines vary by destination (contact us for details).
6. FRAUD PREVENTION
- For your security, we may verify orders via email or phone.
- Shipping addresses cannot be changed after purchase for PayPal orders.
7. NEED HELP?
Contact us at:
- Email: contact@reebl.com
- Phone: +1 517 280 1662
- Live Chat: Available on reebl.com (9 AM – 5 PM EST, Mon-Fri).